You choose the repair facility.
You can report the loss to your insurer and choose a qualified repair facility. Ask questions about repair procedures, parts, supplements, scans, calibrations, warranty coverage, and how updates will be communicated.
1. Report and connect
Contact your insurer when appropriate, then call CARSTAR Glendale, book online, or start with a photo estimate.
2. Damage review and planning
Visible damage is documented and a preliminary plan is prepared. Complete damage analysis may require an in-person inspection and disassembly.
3. Documentation and supplements
If additional damage or required operations are identified, supporting information can be organized and communicated as part of a supplement.
4. Repair and updates
Once the plan, authorizations, and parts are in place, repairs proceed through body, refinishing, reassembly, required system work, and quality control.
What to bring
- Claim number and insurer contact information, if available
- Vehicle registration and contact information
- Any estimate or inspection documents already provided
- Questions about transportation or rental-car coordination